Sachin’s Posterous

My life: London, LA, Stanford, Phi Psi, Apple, New York City, Posterous, Kate. 

If you had five dollars and two hours, what would you do to make as much money as possible?

This challenge was presented to a group of students at the Design Institute at Stanford. Each group took a different approach as to how they would use the $5 to make even more.

The teams who did the best were the ones who didn't use the $5 at all! That seed money was actually a limitation on what they would have been able to achieve. The more a team challenged the assumptions of the project, the better they did.

And even in the relatively short time period of 2 hours, some teams iterated on their idea to maximize their return.

 

When I was 11 years old, I took a job as a paperboy. I delivered The Daily Breeze on bike to our neighbors. It was a fun job but it didn't pay very well at all. I realized that the real money was in selling newspaper subscriptions, not delivering the paper.

I started going door to door selling subscriptions to my neighbors. It was a tough business. A subscription cost $5 per month, but I was paid a $25 bounty for each new customer. It didn't take me long to realize I would make more money giving the paper away. So I offered people a free month of the paper, out of my own pocket.

After signing up a bunch of customers in my neighborhood, I realized a couple things:

  • I had exhausted the doors that I could knock on. Being 11 years old, I couldn't travel far outside my neighborhood
  • I actually didn't want to sign up people in my delivery area. That just meant more work for me delivering newspapers. I had to expand out
I opened up the phonebook. I literally just went to a page and went down the list. I offered them a free month of The Daily Breeze, which I paid on their behalf. If they didn't want to continue service after a month, it was up to them to call and cancel.

I already had all their contact information in front of me. So I could get through a call (whether I made a sale or not) in two minutes or less.

I did this for several months and made more money than an 11 year old knows what to do with. The only reason I stopped was I got sick of delivering newspapers on Sunday mornings. :)

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Designing for social traction: Turn a user into a passionate customer *before* making them sign up for your service

Being able to post to Posterous without an account was something we designed for from day one, even before the name "Posterous" existed. I didn't want there to be hurdles like registration forms and email confirmations for new users.

Emailing to Posterous without an account is actually great for us in a couple different ways. First is the typical "try before you buy" scenario. It makes more sense for a user to *use* the service and see how great it is, before we ask them to sign up. But obviously, most of our users do eventually sign up to get access to all our advanced features.

But sign-up free posting is also great for group sites. When you setup a group Posterous site, you add contributors by adding their email address in site settings. Those people can now email post@sitename.posterous.com with no account. We do see these people engage with Posterous in the long term with no account, especially users who aren't tech savvy.

Using Posterous without an account isn't just some gimmick we did with email, it's something we believe in through and through. Registrations forms and other hurdles slow down adoption. We want to prove to you how valuable our service is *before* we ask you to sign up. That's why we allow this flow not just through email, but through our Twitter posting API and even our iPhone application.

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Blog World Expo 2009: Steve Rubel talks about lifestreaming using Posterous and other tools

I was in Vegas last week for Blog World Expo, a fairly small convention for bloggers and other social media pros. Most conferences we go to are a complete waste of time, so I was hesitant to go. But it turned out to be one of the coolest, most valuable tech meet ups I've attended

Blog World Expo is a gathering of bloggers, *our users*. I was able to meet a ton of Posterous users, people who should be on Posterous, and lots of people who teach blogging for a living. It was a great way to see how people blog and what features they need.

Blog World Expo felt more "real" than conferences like SXSW. The sessions were actually useful, people were actually there to share and learn. People were talking about Twitter and how best to use Twitter, but they weren't blinded by Twitter.

I particularly enjoyed listening to Jay Thompson talk about how he uses social media. "Don’t write for the search engines, write for your readers." Trying to get more page views and more followers is just ego.

SXSW, on the other hand, is all about networking. It's about meeting people and going to parties. That's definitely fun, but it's not clear to me why we all need to travel to Austin for this, or why we need to spend money on the conference, or how people can afford to take so much time off.

Posterous will definitely be at Blog World Expo in the coming years, probably with a booth next year. Doesn't hurt that I totally love Vegas :).

Filed under  //   Blog World Expo   Las Vegas  

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At the Phi Psi house for brunch before Stanford homecoming. It's always *SO* great being back on campus. I ♥ Stanford

Filed under  //   Eric Watkins   Phi Psi   Stanford  

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We eat really well in North Beach. Here's a list of my favorite spots

Before Posterous existed, my blog was mostly photos and reviews. I'm going to shift back in that direction a bit more.

1. Naked Lunch
We end up here once a week or so for some of the best gourmet sandwiches I've ever had. Cod sandwich, tuna steak, salmon, they even have a foie gras sandwich but none of us have tried that one yet. Yesterday I had chorizo and egg. Phenomenal. The fried egg had a running yolk that broke and soaked into the top bun perfectly. The sandwiches are fairly small and come with no sides, but it works. You leave satisfied and not heavy/greasy. HIGHLY recommend this place.

2. 15 Romolo
We mostly come here to drink but they have great food as well. This place is hidden up an alley between all the strip clubs in North Beach. I was introduced to it by George Penston of Widgetbox. 15 Romolo makes fantastic drinks and it's never crowded. Even on a Friday night, in the middle of tourist packed North Beach, you can come here to get a table and some fine drinks. I think this is my favorite bar in San Francisco. Forget about Bourbon and Branch.

3. Giordano Bros.
We love Giordano's so much, we're actually on overload and have taken a break from this lunch spot. Giordano's is based on the Pittsburgh "Primanti Brothers" restaurant. "The secret? Take two thick slices of Italian bread. Top with your choice of grilled Italian meats and melted provolone cheese. Pile on some freshly cut fries, oil and vinegary coleslaw, and then serve on wax paper."

4. Molinari's
This is a pretty hardcore Italian Deli. Just grab a roll from the bread bin and hand it to the guy behind the counter. The basic Italian sandwich is awesome, and giant. You just can't go wrong here.

5. Good Luck Deli
I miss New York. I miss being able to walk into any corner deli and getting an awesome sandwich for $5. But at Good Luck Deli, you get just that. It's on the edge of Chinatown and owned by a nice Chinese couple, but there's nothing Chinatown about this place. It's friendly and clean, and they make great New York deli style sandwiches. What does that mean? A basic turkey and cheese on a roll, piled high with lots of meat, for only $5. Love it.

As you can tell, I'm a sandwich guy. I could eat sandwiches for lunch every day and not get tired of them. Anyone have good sandwich recommendations in San Francisco?

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"What would I do? I'd shut [Apple] down and give the money back to the shareholders." - Michael Dell, October, 1997

I know marketcap is a relatively meaningless stat, but Apple's is truly an astounding figure. With today's surge, the company is worth roughly $178 billion. That's more than Google ($175 billion) and General Electric ($165 billion), the parent company of this fine network.

In fact, only Microsoft is worth more in the tech space.

More interesting, Apple's market cap is now greater than Dell's and Hewlett-Packard's combined ($145 billion), even though those two companies comprise 40% of the market share for personal computers, compared to Apple's paltry 4%.

Apple commands 15% of the market for smart phones, and 4% for all cell phones, but its total value is still twice that of Research in Motion's and Nokia's combined ($88 billion).

So basically, in the most simple terms, Apple is worth just slightly less than one RIMM ($38 billion), one Dell ($30 billion) and a Hewlett-Packard ($115 billion).

And yet to some, the company still looks downright cheap.

"If you look at earnings and valuation, you're talking $280," said Piper Jaffray's Gene Munster, who noted that Apple's quarter was slightly constrained by the fact that it couldn't build enough iPhones, a trend that could bode well for the holiday season.

"As good as the quarter was, it's gonna get even better," said Munster. 

This quote from Michael Dell comes up every time Apple has a jump in stock price. So much has change in just 12 years.

Some people look up to Michael Dell. Yes, he's a great business man and built a huge company. But I don't want to be him. I'd rather build great products like Apple.

And in case you missed the announcements, Apple has beautiful new iMacs and a new Macbook. Getting less press, but equally gorgeous are the new Apple Remote and Apple Magic Mouse.

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A Model Day At Disney Parks - Tilt-Shift Photography Turns Disney World Into Epic Toy Set

This is some of the best tilt shift work I've ever seen, doesn't hurt that Disney World is probably the best location to shoot something like this. Now I'm tempted to get a tilt-shift lens, but they are expensive!

Thanks to Roy for the link.

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Just checked into our room at Wynn. Amazing. Kate will be here in a couple hours. Then the real fun starts.

(download)

The Wynn is incredible. The quality of everything, and attention to detail is unlike anything else I've seen. The room itself is almost as big as our apartment!

There's so much to show Kate in the 48 hours that she will be here. This weekend is going to be legend- wait for it- ary.

Filed under  //   Las Vegas  

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Vegas, baby. Vegas! I love this city so much. Feels great to be back

Before I moved to new York, Vegas was my favorite city in the world.

I can't wait for Kate to get in tomorrow so I can take her to all my favorite spots.

Filed under  //   Las Vegas  

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How to price restaurant menus. And how to be a smart consumer by knowing how people price restaurant menus

Rapp is a menu engineer. He helps restaurants maximize revenue by hacking common flaws in human decision-making. For example, by simply removing “$” signs from prices, people are less intimidated by them. And he advises against listing items from least to most expensive, because that focuses the consumer on price. Instead he mixes up items, making it hard to find their price — thereby encouraging the customer to emotionally commit to something before finding out what it costs. But my favorite strategy of his is that of putting some absurdly expensive item on the menu. Rapp doesn’t expect many consumers to buy it, but having it there makes expensive items appear cheap by comparison. Think about it: How many times have you ordered a bottle of wine in the middle of the price range?

 

I've read a lot about how to price web services, or negotiate deals, using some of the same principals outlined here. But these ideas really do go all the way down to basic pricing on menus.

Fifteen years ago my parents owned Indian restaurants and I did all the desktop publishing work, including menus, newspaper ads, and all the signage. I was 13 years old and hadn't read anything about design or pricing. I probably thought I was being clever by listing items in price order; that's what made sense in my brain.

What I find more interesting than how to price things, is how to be a smart consumer given I know how people price things. As you may know, I'm a smart consumer, I find deals, I'm good with money, and I'm very interested in consumer protection.

It's important for consumers to know the tricks retailers use to up-sell them so they can be avoided. For example, through college it was a common trick to order the second cheapest bottle of wine on the menu. "It will be better than the cheapest!" This is wrong. First of all, it's wrong to order wine based on price so arbitrarily. Second, you have to assume a retailer knows people do this and will price a bad bottle to be the second cheapest.

People come to me a lot for advice on purchasing things: cars, computers, cameras, you name it. More often than not, I steer people to purchase the low end, intro model of whatever they want. Get the base Macbook. Get the base Canon DSLR. Don't buy every option on the BMW you want.

Most people see the lineups or options lists on the products they want and tend to over purchase. These retailers have done their research to get you to do this!

Instead of being influenced by the price of items, their order on a menu, the relative cost of one item over another... A smart consumer should decide exactly what they need, and buy exactly that. Not more, not less, and make that decision with as little influence from company marketing as possible.

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